Drive Digital Transformation of Your Business Processes with the Oriana Platform
Gain full control of your business processes. Most organizational processes are quite complex, and they rarely end at system, or even organizational borders. It is quite common that these processes cannot be modeled entirely within a single system like an ERP, an accounting system, or a front-office tool.
Although many modern systems already integrate with other internal and external systems this integration usually aims to improve efficiency and data consistency. However, central guidance and control of overall process execution (Business Process Management) across multiple systems often remain a challenge.
Oriana (https://orianasoftware.com) is a web-based technology platform supporting central Business Process Management by providing solutions in the following areas:
- definition, management, and execution of organizational and inter-organizational processes with Digital Process Automation
- rapid extension of digital transformation capabilities using a low-code approach for custom development
- rapid extension of digital transformation capabilities using predefined modules for certain domains
Digital Process Automation
Imagine a customer service order being entered into a support desk tool, the necessary required spare part requisition being created in the ERP (and automatically procured in an external vendor system), and finally, service technicians entering their performed service hours in a time tracking app.
Depending on the degree of integration, some data could already be flowing between systems digitally. However, the responsible manager may still have to consult one, multiple, or even all involved systems to understand the current status of the order within the overall workflow.
Oriana’s digital process automation capabilities can help improve processes by:
- presenting real-time process status to supervisors and managers (using the latest information from involved systems)
- supporting individual work steps such as approvals (e.g. approving spare parts requisitioning)
- supporting central process planning, management and monitoring
Rapid extension of digital capabilities – using low-code
Existing systems may not allow for quick and cost-effective extension of processes and functionality. Moreover, acquiring new software solutions to cover a limited requirement is rarely reasonable or justifiable.
Oriana can fill gaps by providing a framework for rapid custom solution development:
- new processes and sub-processes can be added at any time
- low-code platform supports quick development of custom functionality
- new capabilities can be made available easily via web access
Rapid extension of digital capabilities - using modules
Oriana offers a number of predefined, domain-specific modules that can be put to use quickly, by serving as a base implementation to be customized using low-code capabilities.
Currently available modules:
- Case Management
- Self-Service Portal
- Service Desk
- Knowledge Management
- Document Management
- Reporting and Analytics
- Field Service Management
The modules are extensible and customizable using the same low code platform to build custom processes and functionality.
Our contribution
As Oriana partner we support process and functionality improvement projects end to end, and we have direct access to vendor resources if required.
As a team we have decades of experience in business analysis, process optimization, as well as software implementation and engineering.
We would be delighted to assess whether Oriana can help improve your processes in a phone call or on-site meeting.
